Frequently Asked Questions
Everything you need to know about your TOPS Malibu experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their items sooner.
What is your return policy for fashion items?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition pieces may be final sale.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, TOPS Malibu ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your destination.
How can I track my package?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.